Privacy & Data Protection (GDPR Statement)

We are committed to protecting your privacy and your personal information in line with the UK GDPR and Data Protection Act 2018.

What we collect:
When you complete forms on our website or use our services, we collect the information you provide (such as your name, contact details, organisation, role, service interests, project goals, accessibility needs, and any other details you choose to share).

How we use your data:
We use your information to respond to your enquiry, deliver the services you request, prepare tailored proposals, and maintain follow-up communications about our services. Your details help us ensure the solutions we suggest meet your business needs and priorities.

Lawful basis:
We process your information on the lawful basis of your consent (when you submit a form or sign up to updates), to fulfil contracts (if you proceed to work with us), or legitimate interests (such as maintaining a business relationship or responding to your request for information). We do not use your data for direct marketing unless you have opted in.

Data security:
Your data is stored securely using reputable third-party platforms and access is limited to personnel who need it to deliver your request or service. We do not share, sell, or transfer your data to third parties for marketing purposes.

Your rights:
You have the right to access, correct, or delete your data at any time, to withdraw consent, or object to processing. For any request regarding your data or for a copy of our full privacy policy, please contact [your email address/contact form].
If you have a complaint, you may also contact the Information Commissioner’s Office (ICO).

Retention:
We keep your data only as long as necessary to provide our services and meet our legal obligations. If you do not proceed to become a client, or after our partnership ends, your data will be deleted in line with our retention policy.

By submitting an enquiry or using our services, you confirm you have read and agree to this policy. If you have questions, please get in touch—we value your privacy and will always treat your information with care.